Archive

Is it necessary to pay the deposit?

Yes, the deposit is mandatory. Most of the motorbikes in our fleet are new and all are very well maintained. We guarantee that all our customers receive a motorbike in a perfect condition. Due to the high value that our bikes carry, we need to ask for a deposit. In… Read More

Paying by credit card, is that safe?

Yes, paying by credit card is very safe. We are using PCI Compliant credit card gateways powered by world renowned providers Stripe.com and Braintree.com. None of our staff can see your credit card details because they are safely stored in the PCI Compliant credit card vaults by our providers and… Read More

Why is my deposit not refunded yet?

We always aim to process the refund of your deposit within 24 hours (business days), once the bike is returned in the same condition. For credit card deposit refunds, please note that it can take up to 10 business days to reflect on your account. You will receive the deposit… Read More

When do I get my deposit back?

We always aim to process the refund of your deposit within 24 hours (business days) once the bike is returned in the same condition. In case there are any issues with your rented item(s), for example damages or missing items, we will contact you by e-mail to inform you about… Read More

Is it possible to pay in cash?

No, we do not accept cash payments in any form, under any circumstances. For the safety of our customers and our staff we only accept secure online payments. These are safe, reliable and accountable for both parties to work with. Online payments provide us confirmation regarding the identity of our… Read More